FAQ

Frequently Asked Questions

Where are your products made?

Our launch products are thoughtfully selected from manufacturing partners in North America that follow recognized cosmetic quality standards.

What does Yuka score: excellent on Yuka mean?

Several products in our launch collection received a Yuka score: excellent score in the Yuka app based on ingredient profile criteria at the time of review.

Are your products cruelty-free?

Yes. Our launch collection products are cruelty-free.

Are your products vegan?

Our Vegan Lip Balm is vegan. Please refer to each product page for specific product details.

How do I contact you?

Write to us at hello@nordicskin.health. We aim to reply within one business day.

How long does shipping take?

Shipping timelines vary by destination and fulfillment processing. Estimated delivery times are shown at checkout.

What is your return policy?

Please see our Shipping & Returns page for full details.